Objectives:
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Find a fan to keep the classroom cool!
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Why do British people always talk about the weather?
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Discuss the most annoying things in Britain today
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When was the last time you complained?
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Formal letter writing style
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Write a complaint letter to a restaurant
What is most annoying for you?
Spam email?
Litter?
Or traffic jams?
Formal letter format:
Today’s words:
insist verb [I]
B1 to say firmly or demand forcefully, especially whenothers disagree with or oppose what you say:[+ (that)] Greg still insists (that) he did nothing wrong.Please go first – I insist!She insisted on seeing her lawyer.
inconvenience noun [C or U]
C1 a state or an example of problems or trouble, oftencausing a delay or loss of comfort:We apologize for any inconvenience caused by the late arrival of the train.We had the inconvenience of being unable to use the kitchen for several weeks.Having to wait for ten minutes was a minor inconvenience.
convenient adjective
B1 suitable for your purposes and needs and causing the least difficulty:Our local shop has very convenient opening hours.A bike’s a very convenient way of getting around.
reserve verb [T]
B1 to keep something for a particular purpose or time:I reserve Mondays for tidying my desk and answeringletters.These seats are reserved for the elderly and women with babies.I reserve judgment on this issue (= I won’t give an opinion on it now) until we have more information.
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reservation noun (THING KEPT)
MarkESOL 