Complaint letter – Entry 3 Group 2 – 4th May 2016


  1. Review game – articles & superlatives

  2. Review game – part 2 – lots of grammar and vocabulary

  3. Complaining -role play

  4. Composing a complaint letter

  5. Formal writing

  6. Abdulaziz presentation on Charles Darwin

    Charles Darwin:

The journey of the Beagle (Charles Darwin’s ship)

Today’s words:

Faithfully or Sincerely?

Which do you use to sign off a letter?

This is a very useful mnemonic.

The rule is “Never 2 S’s together”

Dear Sir / Yours Faithfully.

Dear Mr A.N. Other / Yours Sincerely.

faithfully adverb

faithfully adverb (LOYALLY)

in a loyal way or a way that can be trusted:He served the family faithfully for 40 years.She promised faithfully (= made a firm promise) that she would never leave him.

Yours faithfully B2 mainly UK

used at the end of a formal letter beginning with “DearSir” or “Dear Madam

sincerely adverb

honestly and without pretending or lying:I’m sincerely grateful.

(yours) sincerely B1 (US also Sincerely yours)

used to end a formal letter that is sent to a particular person

purchase verb [T]

B2 to buy something:Tickets must be purchased two weeks in advance.Except under clearly defined circumstances, it is illegal in Britainfor a company to purchase its own shares.She purchased her first house with the money.

trace verb [T]

trace verb [T] (FIND)

C1 to find someone or something that was lost:The police are trying to trace the mother of a newborn babyfound abandoned outside a hospital.Attempts to trace the whereabouts of a man seen leaving thescene of the crime have so far been unsuccessful.Their missing daughter was finally traced to (= found in)Manchester.
C1 to find the origin of something:The phone company was unable to trace the call.No one has yet been able to trace the source of the rumour.

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